General Shipping FAQ’s
The Golden Fibre ships all across Canada with a turn around time of 1 - 2 business days to dispatch your order(s).
The Golden Fibre offers free shipping over $175 of purchase before taxes and after discount.
The Golden Fibre connects with one of their Premium Business shipping partners that provides tracking number, real time status with a delivery date.
Return Policies
At The Golden Fibre, the return policies for all orders (except final sale) is 30-days from the date of delivered products.
The customer (the buyer) will be duly responsible for shipments fees incurred when making a return.
We use premium shipping company during your purchase which enables tracking number, insurance and speedy service and therefore we expect it to be returned with same courier services as this help us receive return items promptly, safely and insured.
• We will send a Prepaid Shipping Label will be automatically deducted during the return procedure
The Golden Fibre requests their customers to kindly send the returned products in its original packaging condition.
General guidelines when you are returning and unused unopened items and receiving a refund:
• Bedding sets come in packed in the same material same color bag which allows to see and feel the fabric itself.
• Sealed Tag needs to be remained intact and not broken
• Given that the Bedsheets are not : Unfolded, Unused and Unwashed
• Gifts (if any) added to the order will also need to be returned in the same condition (as above)
• Kindly Re-pack the order back in the same box and apply the shipping label that is provided by The Golden Fibre
• Once The Golden Fibre receives the order back and a thorough inspection is conducted, a refund will be processed within 3 business days provided the card, PayPal or any other means has an option to receive the refund.
• We may contact the customer with a confirmation and any query related on when refunding the amount.
• Customer are requested to notify The Golden Fibre within 3 Days from the date of delivery with a picture proof send to us at the gfibre3@gmail.com
• Once you receive an approval from The Golden Fibre, the customer may proceed to follow the return guidelines stated above in the same manner.
Cancelations on Orders
• Customers are asked to email us immediately gfibre3@gmail.com once the order is confirmed and payment has been charged.
• Orders that are shipped do not qualify for cancellations and it’s subjected to return policies guidelines.
• During the event on cancellation of a new order, The Golden Fibre pays a transaction/processing fee which therefore will be subjected as a charge back during a cancellation. The processing fee would be 3% of the total value of goods
Please Note: The customers will be responsible for providing their shipping details such as Name, Address, City, Province and Postal Code. If there are any incorrect details and once the order is shipped, The Golden Fibre will not be responsible for any lost or misplaced shipments. If the customer notices an error in the shipping details, we request to reach us immediately gfibre3@gmail.com in order resolve the issue and update the correct details. Orders that get returned to us due to incorrect address provided or the courier company was unable to deliver at the address, The Golden Fibre will have the right to deduct the shipping fee of flat $65 and refund the remaining.
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What Our Customers Say
"I bought these because I’m trying to reduce my environmental footprint, and wow — they exceeded expectations. Soft, breathable, and genuinely organic. It feels good knowing my bedding is healthier for me and the planet."
Lawrence hunt
The Eco-Conscious Buyer"I sleep hot and these organic cotton sheets changed everything. No more night sweats! They feel cool and airy, and the quality is way better than what I had before."
Tatiana dokucheva
The Hot Sleeper"I have eczema, so I’m picky about fabrics. These organic sheets are gentle, smooth, and don’t cause flare-ups. A little wrinkly out of the dryer, but that’s natural cotton. Worth it."
Anthony Chen
The Sensitive Skin Customer"Honestly feels like resort bedding. The sateen finish is silky without being slippery, and the weight is perfect. I can tell this is premium organic cotton."
Anna Rita
The Luxury Lover"These sheets are soft enough for my baby’s skin, so that tells you everything. No chemical smells, no harsh dyes, and they wash beautifully. Big win for families."
Maria Alvarez
The Mom Reviewer"Simple, clean, natural — exactly what I wanted. The organic cotton has a beautiful texture that feels honest and calming. Zero nonsense, just quality."
Daniel woo
The Minimalist"I swapped to organic bedding after learning how many chemicals are in conventional cotton. Best decision ever. These sheets are soft, breathable, and feel genuinely pure."
Kirti nandan
The Natural Living Enthusiast"My cats sleep on the bed with me, and these sheets hold up surprisingly well. They don’t snag easily and hair shakes off quickly. Plus, I love the eco-friendly aspect."
Ivy Yu
The Pet Owner"The color is gorgeous — soft, earthy, and exactly the natural look I wanted. The fabric drapes beautifully on the bed. Aesthetic + comfort = perfection."
Christina Escobar
The Aesthetic Shopper"I bought these for my parents and they won’t stop talking about them. They love the softness and the fact that they’re organic. Great gift idea!"
Amy han
The Gift-Giver"Super comfortable and calming. They feel like they mold to your body in the best way. Lost one star because the fitted sheet was slightly oversized, but I still love them."
Tania
The Comfort Seeker"This is my third set from this brand. The quality is consistent, the fabric is flawless, and the organic certification gives me peace of mind. I recommend them to everyone."